Privacy Policy

About This Policy

This Privacy Policy applies to LVA Marketing and covers all personal information collected through our website, contact forms, client engagements, and marketing communications. We comply with applicable data protection legislation including the GDPR (European Union) and equivalent frameworks where relevant.

By using our website or engaging with our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We may collect the following personal information:

• Name and job title
• Email address and phone number
• Company name and industry
• Information submitted through enquiry or contact forms
• Project briefs, brand materials, and files shared with us
• Technical data such as IP address, browser type, and device
• Website usage data via analytics tools

How We Use Your Information

Personal information is used to:

• Respond to enquiries and new business requests
• Deliver agreed marketing, branding, and creative services
• Communicate project updates and relevant information
• Send marketing communications where consent has been given
• Improve our website and service offering
• Comply with legal and contractual obligations

Legal Basis for Processing

Where GDPR applies, we process personal data on the following legal bases:

• Performance of a contract or pre-contractual steps
• Legitimate business interests
• Compliance with legal obligations
• Consent, where explicitly provided

Data Sharing

We do not sell personal data. Data may be shared with trusted third-party providers only where necessary to deliver our services, including:

• Project management and collaboration tools
• Email and communication platforms
• Analytics and website performance services
• Payment processors for invoicing
• Regulatory or legal authorities where required by law

All third-party providers are required to handle data in accordance with applicable data protection standards.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or contractual obligations. Client project data is typically retained for up to five years following project completion unless otherwise agreed.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time where processing is consent-based
• Object to or restrict certain processing activities
• Request data portability

To exercise any of these rights, please contact us. We will respond within 30 days.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and support marketing activities. You may control cookie preferences through your browser settings or via the cookie consent banner on our site.

Data Security

LVA Marketing implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss. While we take all reasonable steps to safeguard your information, no transmission over the internet can be guaranteed as completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be published on this page with the date of last update.

Contact

For privacy enquiries, data requests, or any questions about how we handle personal information: